Privacy Policy

What information do we collect?

We collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, shipping/billing address, etc.

  • Order Details: Products purchased, order history, payment information (processed through secure gateways).

  • Technical Information: IP address, browser type, device details, and browsing behavior on our site.

  • User-Generated Content: Comments, reviews, inquiries, and uploaded media (if any).

How do we collect information?

We collect data in the following ways:

  • Directly from you: When you fill out forms, place orders, sign up for newsletters, or contact us.

  • Automatically: Through cookies, web beacons, and similar tracking technologies when you browse our website.

  • Third-Party Services: From payment processors, logistics partners, or analytics tools used to enhance your experience.

Confidentiality

Your personal data is treated with the highest level of confidentiality. We do not sell, rent, or trade your information to any third party for marketing purposes.

We may share your data only with:

  • Trusted service providers (e.g. delivery partners, payment processors)

  • Government agencies when required by law

  • Technical support providers to maintain website functionality

All data shared is done under strict confidentiality and only for the purpose of fulfilling your orders or improving your experience.

Making a complaint

If you believe your privacy rights have been violated or you have concerns about how your data is handled, you can contact us directly. We take all complaints seriously and will address them promptly.

To make a complaint, please reach out to:

📧 Email: privacy@westerawoodart.com
📞 Phone: +91-7505656398
📍 Address: Saharanpur, Uttar Pradesh, India

We aim to respond within 5 working days of receiving your complaint.